Refund policy

Return and Exchange Policy

We want you to be satisfied with your purchase. However, we do not offer refunds or store credit. Please review our exchange policy below:

1. Exchange Eligibility:

• Items can only be exchanged in case of defect or damage.

• An unboxing video is mandatory as proof for any exchange request.

• Sale items are non-exchangeable.

2. Exchange Process:

• To initiate an exchange, contact us at [zuurisarees@gmail.com] with your order details and unboxing video.

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

3. No Refunds or Store Credit:

• We do not offer monetary refunds or store credit under any circumstances.

• Only exchanges are permitted for defective or damaged items.

For any exchange assistance, contact us at [zuurisarees@gmail.com].